What we build
These are problem shapes, not past clients — we opened in 2026 and won’t pretend otherwise. What follows is how we would approach each one, and roughly what it takes.
The symptom. Somebody retypes the same information into two or three places. Nobody has counted the hours, but everybody knows who does it.
What we build. A service that reads the incoming format, extracts what matters, and writes it to every system that needs it. Anything ambiguous goes to a review queue rather than being guessed at.
The symptom. One spreadsheet, one person who fully understands it, and a quiet worry about what happens when they leave.
What we build. The rules that spreadsheet holds implicitly, made explicit — as a tool anyone on the team can use, with an audit trail of what changed and who changed it.
The symptom. Requests, tickets or documents arriving faster than people can sort them, and the genuinely urgent ones waiting behind the routine.
What we build. A triage layer that classifies on arrival, handles the repetitive cases from your own documentation, and routes the rest with context attached. Nothing goes out automatically unless it clears a confidence threshold you set.
Next
Discovery costs $1,500 and takes one to two weeks. You get a written plan: what to build, what it costs, in what order. Yours to keep whether we build it or not.